Who we are
Our website address is: http://musicfactoryva.com.
Collection of Your Personal Information
Music Factory VA (“we”/”us”/”our”) does not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: a) signing up for our newsletter, b) requesting information on lessons, ensembles and other services through our Contact Us form, c) sending us an email message or calling or texting us on the phone, and d) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of Your Personal Information
We collect and use your personal information in the following ways:
- to operate and deliver the services you have requested
- to provide you with information, products or services that you request from us
- to provide you with notices about your account
- to carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing
- to notify you about changes to our class offerings, class schedule, weather cancellations and other similar informational purposes
- in any other way we may describe when you provide the information
- for any other purpose with your consent.
Sharing Information with Third Parties
Music Factory VA does not sell, rent or lease its customer lists to third parties.
We may, from time to time, share data with trusted partners to help perform statistical analysis, accounting, billing, website maintenance or technical support, send you email or postal mail, provide customer support, arrange for deliveries or other similar customer support functions. All such third parties are prohibited from using your personal information except to provide these services to Music Factory VA and they are required to maintain the confidentiality of your information.
Music Factory VA may disclose your personal information, without notice, if required to do so by law or in the good faith believe that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on us or the site (b) protect and defend the rights or property of Music Factory VA and/or (c) act under exigent circumstances to protect the personal safety of Music Factory VA, its students or the public.
Opt-Out of Disclosure of Personal Information to Third Parties
Certain laws may require the option to opt out of the disclosure of your personal information. If you exercise your right to opt out of the disclosure of your personal information we will refrain from disclosing your personal information. This may affect your ability to receive information regarding updates to our class schedules and services, billing, and other essential services. To opt out of the disclosure of your personal information, please email musicfactoryva@gmail.com.
Tracking User Behavior
We may keep track of the websites and pages our users visit on our website, in order to determine which of our services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates they are interested in a particular subject area.
Automatically Collected Information
We may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of our website, to maintain the quality of the service and to provide general statistics regarding the use of our website.
Right to Deletion
If you so request, we will delete your personal information from our records and direct any service providers to delete your personal information from their records. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To request deletion of your personal information, please email musicfactoryva@gmail.com.
Children Under Thirteen
Music Factory VA does not knowingly collect personally identifiable information from children under the age of 13 without the permission of their parents or guardians. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
Comments
When visitors leave comments on this website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to this website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Cookies are small files sent to your computer that track data such as the technology you are using to access this website, your language preferences, your website traffic and usage. They may also be used to collect other more personally identifiable information.
Music Factory VA may use cookies in the provision of its website services. These cookies are generated by third party providers such as website content tools, website hosting services, video embedding services, search engines, online shopping services and other similar technologies.
Music Factory VA does not use cookie data in its operations to specifically identify its customers or to create databases of customer information. Cookie data collected by Music Factory VA is used primarily to monitor and improve its technology services, to see which pages are popular on its website, to identify search terms used to find its website and to deliver any requested products or services. Music Factory VA does not control cookie technology provided by third party content providers. Please review the policies of these third party providers for more information on their uses of cookie technology.
Embedded Content from Other Websites
This website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Changes to this Privacy and Cookie Policy
We reserve the right to change this Privacy and Cookie Policy from time to time, such as when there are changes in our services, changes in our data protection practices or changes in the law. When changes to this Privacy Policy are significant, we will inform you using the personal information we currently have on file for you. Your continued use of this website and/or services available after such modifications will constitute your (a) acknowledgement of the modified Privacy and Cookie Policy and (b) agreement to abide and be bound by that modified Privacy and Cookie Policy.
Contact Information
We welcome your questions or comments regarding this Privacy Policy. Please feel free to contact us at musicfactoryva@gmail.com.
Last updated: January 15, 2025